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Atlanta Lifetime Guarantee Terms & Conditions

ATLANTA BATHROOM FURNITURE LIFETIME GUARANTEE

Be Modern Ltd offers a lifetime guarantee against manufacturing and material defects on Atlanta bathroom furniture, i.e. cabinets, doors, drawer fronts & drawer boxes and shelves.

Non furniture products carry the following guarantees,

Ceramic sanitaryware and cast mineral basins are covered by five year guarantee against manufacturing and material defects.

Brassware is covered by a five-year guarantee on mixer and filler bodies and one-year on internal moving parts. Cisterns, sprung pop-up wastes and shower kits including handsets and metal flexible tubes carry a one-year guarantee.

Electrical fittings and components together with illuminated mirrors are covered by a one-year guarantee, excluding tubes and bulbs.

The guarantees are subject to the following terms & conditions

  • The use of the products is limited to domestic use by the consumer in a well-ventilated area fitted with an extractor fan.
  • All products must be used in the manner for which they were intended and the guarantee does not cover products that have been misused or abused in any way.
  • The products must have been installed and cared for in accordance with the fitting and care instructions and the appropriate Byelaws, Regulations and trade practices.
  • The guarantee does not cover general wear and tear.
  • The guarantee, which applies to the UK only, is limited to the original purchaser and is not transferable.
  • The guarantee does not affect the customer’s statutory rights.

In the unlikely event that a product fails within the appropriate guarantee period we will offer a replacement or replacement parts (or the nearest equivalent). Liability is limited to individual products and does not cover consequential loss, damages or any further installation costs involved. Any guarantee claims should be made in writing to the Customer Service Department enclosing a copy of the original invoice.

GENERAL

Please inspect all products carefully before installation. The guarantee does not cover any subsequent installation costs incurred if faults, which would have been evident at the time of delivery are discovered after installation.

NOTES:

Furniture

All timber finishes are wood effects. Although great care is taken in choosing matching finishes there may be some variation due to the different materials, suppliers, batches and manufacturing processes used. The apparent colours of finishes may also vary under different lighting conditions, especially under artificial light.

Ceramic Sanitaryware

Due to the nature of materials and production processes the dimensions of ceramic items may vary within a tolerance of ± 5%. The surfaces of ceramic products may contain imperfections.

Cast Mineral Basins

Cast basins are designed and guaranteed to be used with hot water up to a maximum temperature of 65ºC; this temperature must not be exceeded. Due to the nature of materials and production processes the dimensions of cast mineral basins may vary within a tolerance of ± 2%.

OUR COMMITMENT TO QUALITY AND THE ENVIRONMENT

The reputation of the company rests on the high quality of our products hence all products are inspected throughout the production process.

Our quality management system is certified to ISO 9001:2008 and covers all areas of the business from manufacturing to customer service.

Be Modern produces bathroom furniture in its own factory in the North East of England. Methods are in place to reduce waste and increase energy efficiency throughout the plant.

Our environmental management system is certified to ISO 14001:2004 standards outlining our commitment to continually improve our environmental performance.

Our commitment to minimise our environmental impact includes continual capital expenditure to improve efficiency and quality.

To register your Atlanta installation go on line to www.atlantabathrooms.com/lifetime-guarantee and enter your details.